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Frequently Asked Questions

How do I obtain information on the fuel economy ratings for my vehicle?

You can obtain more information by visiting the Natural Resources Canada web site at:http://oee.nrcan.gc.ca/transportation/tools/fuelratings/ratings-search.cfm. Remember that the ratings listed are illustrated for comparing one model to another, to determine which model is relatively more or less fuel efficient. The ratings are reached in laboratory conditions and your actual fuel economy results may vary. The Ministry's web site describes the many factors that could affect your vehicle's actual fuel consumption.

How do I find out if my Honda has any outstanding recalls?

You can ask your local Honda dealership's Service Department, or you can call Honda Canada Customer Relations at 1-888-946-6329. Your Vehicle Identification Number will be required in order to check for any recalls. If you ever move, please let Honda Canada know your new address, so we can ensure you receive any future recall notices. Or if you sell your Honda, ask the new owner to notify either a Honda dealership or Honda Canada so our files can be updated with the new ownership information.

Can Honda recommend different tires for my Honda than those which were installed as original equipment?

Sorry, but no. Honda Canada can only recommend what was originally designed for use on your Honda. If you are changing tires, Honda recommends that you utilize the same tire size, load and speed rating as that of the tires originally supplied with your car. This also applies for winter tires – always use the same size as the tires that were originally installed on your vehicle.

I find that in winter, the original all-season tires do not provide enough traction. Can I put snow tires on just the front wheels?

No. If you live in an area or drive in conditions that require tires with better traction, you should consider installing winter tires, but you must install them on all 4 wheels, not just the drive wheels. Again, be sure to use tires that are the same size as originally specified for your Honda.

I just bought a used Honda and there was no Owner's Manual with it. How can I get one?

Most recent Owner's Manuals are still available. They can be ordered and purchased for a reasonable cost through the Parts Department of any Honda dealership.

I had a flat tire on my car, still within the warranty period. What warranty coverage is available?

The warranty on the original tires on all Honda vehicles is honoured by the tire manufacturer, not by Honda. If you believe the flat tire was caused by a tire defect, you may either contact the tire manufacturer's Customer Assistance line directly, or ask your Honda dealership to do so on your behalf. Every Honda sold has warranty information provided by the tire manufacturer, including telephone numbers, in the glove compartment. There is no Road Hazard warranty on original equipment tires unless you have purchased Honda Canada's optional Roadside Assistance package. This means that if you run over a nail or otherwise impact an object that causes the tire to go flat, you are only covered if you purchased the additional Roadside Assistance package.